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February 13, 2015

Google Discontinues Helpouts

Helpouts started as a great way to use Hangouts to share expertise, but the service wasn't very popular and Google will soon shut it down.

"Since launching in 2013, Helpouts has been a home for people to connect with experts on topics they want to learn about or seek advice and solutions to everyday challenges. The Helpouts community includes some engaged and loyal contributors, but unfortunately, it hasn't grown at the pace we had expected. Sadly, we've made the tough decision to shut down the product. Starting April 20, you'll be able to download your Helpouts history using Google Takeout (available until November 1, 2015)," informs Google.

From talking with a doctor to getting fashion advice from companies like ASOS and Sephora, from learning a new language to home workouts and mobile phone support, Helpouts was useful in so many ways. Too bad that Google didn't promote Helpouts more aggressively and didn't use it extensively to provide customer service for its own services. Play Store's video chat assistance feature was a good start.

{ via Android Police }

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